Frequently Asked Questions

Our leasing office is open Monday through Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM and closed on Sundays.

Yes, our community is pet-friendly! We welcome residents and their furry companions to call our community home.

We offer a variety of spacious floorplans, including one-bedroom and two-bedroom apartments, as well as two-bedroom and three-bedroom townhomes.

Our community is conveniently located in Midtown Dallas, just off Highway 75 near Royal Lane, offering convenient access to the surrounding area.

Our community offers a convenient location close to the city center, two beautiful, spacious swimming pools, and a golf simulator for residents to enjoy. We also offer an Essential Worker Living Program, providing additional housing opportunities for eligible essential workers.

At this time, we do not offer furnished apartments or townhomes. Our homes are available unfurnished, allowing residents to furnish and personalize their spaces to fit their needs.

No, smoking is not permitted on the property.

You can schedule a tour by using the chat assistant on our website or by calling our leasing office to arrange a visit with a leasing agent.

Applicants will need to provide a valid government-issued photo ID and their most recent 30 days of pay stubs. Additional documentation and signatures may be required.

Applicants must have a household income of at least 2.75 times the base rent. Income maximums may also apply based on household composition. For more information about the income limits, please contact our leasing office.

You can conveniently apply online through our website.

Yes, renters insurance is required for all residents. Please contact the leasing office for more details.

We currently offer 12-month lease terms and do not offer short-term leasing options.

Yes, background and credit checks are conducted as part of the application and screening process.

We offer 12-month lease terms for our apartments and townhomes.

On move-in day, residents must provide a valid photo ID, proof of renters insurance, and proof that electricity service has been established. The first month’s prorated rent must also be paid by cashier’s check.

No, subletting and lease transfers are not permitted within our community.

Residents are required to provide at least 60 days’ notice before moving out. All keys must be returned to the leasing office as part of the move-out process.

Our community offers a variety of amenities for residents to enjoy, including two swimming pools, a golf simulator, and a 24-hour fitness center. Residents can also take advantage of our clubhouse featuring a pool table and shuffleboard, screening rooms with individual TVs, and a business center equipped with computers and a conference table.

Our fitness center and golf simulator are available 24 hours a day. All other amenity spaces are open daily from 8:00 AM to 10:00 PM.

Yes, residents can reserve the North Clubhouse for private events. Contact the leasing office for more details.

Yes, Wi-Fi is available in our community’s common areas for residents to enjoy.

We do not currently offer a guest suite for visitors.

Yes, our community offers free open parking for residents, as well as paid carports for those seeking a covered parking option.

Yes, electric vehicle charging stations are available within our community for residents who drive electric vehicles.

Yes, bike storage is available for residents who need a convenient place to store their bicycles.

Our community utilizes package lockers for convenient delivery and pick up of packages.

Yes, our community offers resident events and activities that provide opportunities to connect with neighbors and enjoy the community.

Yes, guest parking is available within our community, making it convenient for friends and family to visit residents.

The front office is open during regular business hours to assist visitors. After hours, the community is gated and access is restricted to residents, helping maintain a secure living environment.

Yes, the building is accessible for individuals with disabilities. We are committed to providing a comfortable and welcoming living environment for all residents and ensuring that accessibility is considered throughout the community.

Yes, the community’s amenities and common areas are accessible for individuals with disabilities. Residents and guests can enjoy the shared spaces throughout the community with accessibility in mind.

Yes, accessible parking spaces are available for residents and guests who require them. These spaces are conveniently located to help provide easier access to the building and community areas.

Yes, our community is pet-friendly and welcomes residents with pets.

Yes, certain dog breeds are restricted within our community. Please contact our leasing office for additional information about our pet policy.

Residents may have up to two pets per apartment.

Yes, service animals are permitted in our community.

Yes, our community features three dog parks and a convenient dog wash station, giving residents dedicated spaces to exercise, play with, and care for their pets.

Yes, a one-time, non-refundable pet fee along with monthly pet rent will apply. Please contact our leasing office for details.

Our community is located in Midtown Dallas, offering convenient access to nearby shopping, dining, and other local attractions.

Residents can enjoy convenient access to a variety of nearby shopping and grocery options, including Tom Thumb, Trader Joe’s, Central Market, Costco, and Preston Hollow Village Shopping Center.

Our community is located within the Dallas Independent School District (DISD). We recommend contacting DISD directly to confirm school zoning for your specific address.

Southern Methodist University (SMU) is located nearby, providing convenient access for students, faculty, and university staff.

The nearest public transit stop is less than a two-minute walk south of our community, making it convenient for residents to access local public transportation.

Residents can conveniently pay rent through Bilt, which is integrated with the LOFT Living resident portal.

Lease renewals can be completed online through the resident portal.

Residents can submit maintenance requests directly through the LOFT Living resident portal, making it easy to report maintenance needs and stay informed about their requests.

Yes, our community uses the LOFT Living resident portal, where residents can access available resident services and manage various aspects of their residency.

Yes, residents can access partner perks and potential discounts through Bilt. Available benefits and offers may vary.

Yes, our community offers convenient amenities for remote workers, including a business center equipped with computers and printers, as well as an executive conference room with Wi-Fi and a coffee bar. These spaces provide a comfortable and convenient environment for working remotely or hosting meetings.